Education/Achievements:

  • VMware vExpert 2015
  • Unidesk Certified Professional 2014
  • Dell TechCenter Rockstar 2012, 2013, 2014
  • Graduated from the Walton College of Business at the University of Arkansas in 2004 with a Bachelor’s Degree in Information Systems
  • Completed Certified Fiber Optic Technician training in 2005

 

Work Experience:

University of Arkansas (May 2007 - Present)

  • VMware Administration
    • Upgraded hosts from ESX 3.5 to ESX 5.5 Update 2
    • Expanded environment from 10 to 30 hosts across vCloud, View and ESXi environments
    • Hosts 300+ systems in a highly available and redundant environment for campus and departmental use
    • Deployed View and Unidesk to replace existing Citrix XenDesktop VDI environment
    • Deployed vCloud to provide on premises cloud services
  • Storage Administration
    • Manage a multi-vendor storage environment totaling over 600TB of usable storage capacity
    • Configure and maintain chassis switches for the iSCSI SAN
    • Ran a storage 'bake off' to select a new high performance all flash array for the new VMware View environment, selecting Pure Storage as the winner.
    • Implemented Pure Storage in both ADSB and HAPG data centers
    • Picked and implemented Dell Compellent in a hybrid SSD/HDD configuration for non-VDI virtualization workloads to replace Equallogic
    • Setup, maintain and manage a multi-member Dell Equallogic iSCSI storage environment
    • Migrated the storage for VMWare from a Hitachi Fibre Channel system to iSCSI
    • Migrated the storage for IIS from a Hitachi Fibre Channel to iSCSI
    • Environment additionally supports server backups and the XenDesktop environment
  • IIS Administration
    • Maintain an IIS 6 environment hosting 50+ departmental sites
    • Upgraded environment from IIS 5 to IIS 6
  • SharePoint Administration
    • Maintain a multi-site Windows SharePoint Services v.3 environment hosting 179 portals
    • Was involved in initial planning to upgrade to Microsoft Office SharePoint Services 2010
  • File Server Administration
    • Maintain primary campus Microsoft file server providing departmental shares
    • Maintain a file server for the SRE environment
  • Citrix Administration
    • Setup and maintain a XenApp 4.5 environment for secured manipulation and reporting of sensitive data
    • Setup and maintain a XenDesktop 4.0 environment to supplement physical computer labs

 

Fayetteville School District #1 (February 1999 – May 2007)

  • PC Repair Apprentice
    • Repaired hardware and software problems
    • Performed hardware and software upgrades
    • Delivered and setup computers for end users
  • PC Repair Tech
    • Performed onsite repairs and upgrades
    • Provided phone support to end users and technology staff
    • Implemented online helpdesk work request system based on Keystone
  • Assistant Network Admin
    • Wrote TerraByteHD, a custom helpdesk system, in Visual Basic.Net utilizing a MSSQL backend for record storage
    • Replaced McAfee AV with Symantec Antivirus Corporate Edition district wide
    • Helped with up keep of Netware 6 servers running GroupWise for email and BorderManager for firewall services
  • Network and Systems Admin (Spring 2004 – May 2007)
    • Migrated from Netware OS server environment to a Windows Server 2003 Active Directory server environment
    • Migrated email from GroupWise to Apple Mail server then to Stalker, Inc.’s Communigate Pro on an Apple X Serve and X RAID using a customized LDAP authentication routine
    • Implemented MS DNS and MS DHCP
    • Installed, configured and manage data backup services utilizing Veritas Backup Exec 10d
    • Wrote BASH shell script to perform MySQL and local file backups, and then replicate backups to a remote server for Linux servers
    • Setup and manage Barracuda Model 400 Spam Filter
    • Setup and manage Symantec Gateway Security 5000 series firewall
    • Currently implementing Compressed Interactive Video at FHS Science Department with Cox and DIS
    • Installed and configured 20 plus Cisco Aironet 1200 series APs
    • Rolled out a LWAPP wireless network with help from Presidio Corp and converted existing autonomous APs to LWAPPs to create a load balancing 802.11g network using PEAP authentication and TKIP encryption methods with Cisco ACS RADIUS and WCS wireless management
    • Oversaw expansion of server farm from 18 to 50 servers over a three year period
    • Implemented Microsoft’s WSUS patch management solution with separate groups for server and desktop systems
    • Working with Dell System Engineers to regularly evaluate district storage needs and solutions
    • Setup and maintain Windows SharePoint Services 3.0 server for statewide K12 SIF initiative
    • Implemented production web service environment of Apache 1.13 and IIS 6.0 to host websites for general school use and department specific web applications
    • Setup Microsoft Certificate Services for use in web and email server environments
    • Have worked with vendors such as Renaissance Learning and United Learning to implement vertical market applications for curriculum use
    • Currently writing a system configuration notebook detailing changes from default for servers and hosted applications

 

Extracurricular:

  • Photographic Society of Northwest Arkansas Board of Directors
    • Continuing Education Chair (August 2010 - December 2013)
    • Publications Chair (January 2014 - Present)
  • Mid-America Photography Symposium
    • Planning Committee (2011, 2013, 2015)
    • On-site IT Support (2011, 2013, 2015)
  • Operate video board and score board for Fayetteville School District Athletic Department during football seasons (2005 - 2014)